Help + FAQ
What are your hours of operation?
Our customer service hours are 8:00 am to 5:00 pm Central Time, Monday - Friday. You may reach customer service at 417-623-4460.
Where is your company located?
Joplin, Missouri, but we serve customers nationwide. We can ground ship to most locations in the US within 3 days.
What types of products do you print?
We print just about anything on paper including posters, postcards, brochures, booklets, business cards, catalogs, presentation folders, labels and many other items.
Can I place my order and have my graphic designer upload files separately?
Yes, you can place an order first and then have your graphic designer upload files later. Easy upload instructions are provided with each order.
How do I get an instant quote?
Call Customer Service at 417-623-4460 or email
What if I need my order shipped to more than one location?
Yes, we can provide custom fulfillment services and pack different quantities to be sent to hundreds of different locations. We can also insert additional components into the material we print.
I need my order in a few days. Can you help me?
One of our specialties is meeting deadlines that other printing companies cannot. We also have special shipping contracts and can often overnight freight for a lot less than you would normally pay. Please contact customer service for assistance with this type of order at 417-623-4460.
How long does it take to get a proof?
You will receive a proof within two business day after we receive your art files.
How do I upload my files?
After you place your order, you will be directed to a file upload page. If you are not ready to upload your files at that time, you or your graphic designer can upload your files later.
What is the largest file I can upload?
We accept files up to 1 Gig via our File Upload page. For files larger than this, please contact customer service at 417-623-4460 for special file upload instructions.